THE ROLE OF SELF-CONFIDENCE IN MEDIATING THE EFFECT OF WORK DISCIPLINE AND REWARD TO EMPLOYEE PERFORMANCE IN PRIVATE COMPANIES IN SERANG DISTRICT

  • Juwita Sari Universitas Bina Bangsa
  • Tata Rustandi Universitas Bina Bangsa
  • Udin Suadma Universitas Bina Bangsa
Abstract views: 7 , PDF downloads: 13
Keywords: Keywords: Self Confidence, work discipline, reward, employee performance

Abstract

ABSTRACT

Employee performance is a key factor in achieving company goals, and various factors such as work discipline and rewards play an important role in improving employee performance. Self-confidence is also considered a potential mediator in this relationship, but is still poorly understood in the context of private companies in Serang Regency. This research aims to examine the role of self-confidence in mediating the influence of work discipline and rewards on employee performance. The purpose of this research is to examine and analyze the influence of work discipline on employee performance, the influence of rewards on employee performance, the role of self-confidence as a mediator in the relationship between work discipline and employee performance. As well as the role of self-confidence as a mediator in the relationship between rewards and employee performance. This research uses a quantitative approach with a survey design. Data was collected from 190 employees of private companies in Serang Regency through a questionnaire whose validity and reliability were tested. Data analysis was carried out using path analysis techniques to test direct and mediation relationships. The research results show that work discipline and rewards have a significant positive influence on employee performance. Apart from that, self-confidence has been proven to partially mediate the influence of work discipline and rewards on employee performance. This mediation strengthens the relationship between these variables, showing that self-confidence is a key factor in improving employee performance. These findings indicate that increasing self-confidence among employees can strengthen the positive impact of work discipline and rewards on employee performance. Therefore, companies need to consider training and development programs that focus on increasing self-confidence as part of their human resource management strategy. This research contributes to the literature by emphasizing the importance of self-confidence as a mediator in the context of private companies in Indonesia.

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References

Adamopoulos, I., Syrou, N., Lamnisos, D., & Boustras, G. (2023). Cross-sectional nationwide study in occupational safety & health: Inspection of job risks context, burn out syndrome and job satisfaction of public health Inspectors in the period of the COVID-19 pandemic in Greece. Safety Science, 158(August 2022), 105960. https://doi.org/10.1016/j.ssci.2022.105960
Almaamari, Q., Aldoseri, F. I., & Almaamari, Q. A. (2016). Factors Influencing Employee Performance at the Banking Sector in Kingdom of Bahrain: Literature Review. View Project Aldoseri & Almaamari International Journal on Emerging Technologies, 11(7), 304–309. https://www.researchgate.net/publication/344242853
Andrawina, L. (2024). ^ ĐŝĞŶĐĞ ŝƌĞĐƚ The Effect of Individual Mental Health , Individual Learning , Information Technology Capability , and Servant Leadership on Individual Performance. Procedia Computer Science, 234, 710–717. https://doi.org/10.1016/j.procs.2024.03.057
Atatsi, E. A., Stoffers, J., & Kil, A. (2019). Factors affecting employee performance: a systematic literature review. Journal of Advances in Management Research, 16(3), 329–351. https://doi.org/10.1108/JAMR-06-2018-0052
Azzam, A., Indrawati, S., Saleh, C., & Murti Kariza, D. B. (2019). Analysis of the influence of 5S work implementation culture on employee performance. Journal of Physics: Conference Series, 1367(1). https://doi.org/10.1088/1742-6596/1367/1/012044
Badrianto, Y., & Ekhsan, M. (2019). Effect of Work Environment and Job Satisfaction on Employee Performance in Pt. Nesinak Industries. Management, and Accounting, 2(1), 85–91. http://e-journal.stie-kusumanegara.ac.id
Bernárdez, B., Panach, J. I., Parejo, J. A., Durán, A., Juristo, N., & Ruiz-Cortés, A. (2023). An empirical study to evaluate the impact of mindfulness on helpdesk employees. Science of Computer Programming, 230, 102977. https://doi.org/10.1016/j.scico.2023.102977
Candelario, C. M. C., Fullante, M. K. A., Pan, W. K. M., & Gregorio, E. R. (2024). Integrative Review of Workplace Health Promotion in the Business Process Outsourcing Industry: Focus on the Philippines. Public Health in Practice, 7(February), 100476. https://doi.org/10.1016/j.puhip.2024.100476
Diana, I. N., Supriyanto, A. S., Ekowati, V. M., & Ertanto, A. H. (2021). Factor Influencing Employee Performance: The Role of Organizational Culture. Journal of Asian Finance, Economics and Business, 8(2), 545–553. https://doi.org/10.13106/jafeb.2021.vol8.no2.0545
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Halena, Y., & Yovita, S. (2020). International Journal Administration , Business & Organization. International Journal Administration, Business & Organization, 1(3), 47–53.
Hee, O. C., Ang, D., Qin, H., Kowang, T. O., & Husin, M. (2019). Exploring the Impact of Communication on Employee Performance. International Journal of Recent Technology and Engineering, 8(3S2), 654–658. https://doi.org/10.35940/ijrte.c1213.1083s219
Irawati, L., Khaeruman, & Farradia, Y. (2021). Analysis Of The Work Motivation Factors On An Employee Performance. International Journal of Educational Research & Social Sciences, 2(4), 730–735. https://www.ijersc.org/index.php/go/article/view/104
Jeffrey, I., & Prasetya, A. B. (2019). the Employee Performance Assessment and Employee Training, on Employee Intension. Jurnal Aplikasi Manajemen, 17(1), 56–65. https://doi.org/10.21776/ub.jam.2019.017.01.07
Joseph, J., Firmin, S., Oseni, T., & Stranieri, A. (2023). Decoding Employee ambidexterity: Understanding drivers, constraints, and performance implications for thriving in the evolving work landscapes - A scoping review. Heliyon, 9(12), e22493. https://doi.org/10.1016/j.heliyon.2023.e22493
Kato, T., & Koizumi, M. (2024). Computers in Human Behavior Reports Tactics to mitigate the negative impact of introducing advanced technology on employees : Evidence from large listed companies in Japan. Computers in Human Behavior Reports, 14(February), 100423. https://doi.org/10.1016/j.chbr.2024.100423
Lee, M. C. C., Sim, B. Y. H., & Tuckey, M. R. (2024). Comparing effects of toxic leadership and team social support on job insecurity, role ambiguity, work engagement, and job performance: A multilevel mediational perspective. Asia Pacific Management Review, 29(1), 115–126. https://doi.org/10.1016/j.apmrv.2023.09.002
Makales, T., & Fark, M. (2019). Türk Turizm Araştırmaları Dergisi Journal of Turkish Tourism Research. 3(4), 1164–1177. https://doi.org/10.26677/TR1010.2019
Nayem, Z., & Uddin, M. A. (2024). Unbiased employee performance evaluation using machine learning. Journal of Open Innovation: Technology, Market, and Complexity, 10(1), 100243. https://doi.org/10.1016/j.joitmc.2024.100243
Noor, N., Rehman, S., Ahmed, Y., Sarmad, M., & Mehmood, R. (2023). Discriminatory practices and poor job performance: A study of person-related hostility among nursing staff. Heliyon, 9(3), e14351. https://doi.org/10.1016/j.heliyon.2023.e14351
Nurhabibah, F., Riadi, F., Adinata, U. W. S., & Adang, A. (2023). Effect of Compensation and Work Discipline on Employee Performance. Acman: Accounting and Management Journal, 3(2). https://doi.org/10.55208/aj.v3i2.70
Ochoa Pacheco, P., & Coello-Montecel, D. (2023). Does psychological empowerment mediate the relationship between digital competencies and job performance? Computers in Human Behavior, 140(July 2022), 107575. https://doi.org/10.1016/j.chb.2022.107575
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
Qi, L., Shu, M., Liu, Y., & Yang, L. (2024). Breaking the burnout cycle: Association of dispositional mindfulness with production line workers’ job burnout and the mediating role of social support and psychological empowerment. Heliyon, 10(7), e29118. https://doi.org/10.1016/j.heliyon.2024.e29118
Rahma, S. W., & Syamsir. (2020). the Influence of Integrity and Human Resource Management Towards Employee Performance. International Journal of Research and Analytics Reviews (IJRAR), 7(1), 781–785. www.ijrar.org
Rigtering, C., Niemand, T., Phan, V., & Gawke, J. (2024). Intrapreneurs, high performers, or hybrid stars? How individual entrepreneurial orientation affects employee performance. Journal of Business Research, 176(February), 114596. https://doi.org/10.1016/j.jbusres.2024.114596
Rosdi, I. S., Alias, M., & Ismail, N. (2020). What drives employee performance? Revisiting the human performance system model. Jurnal Pengurusan, 59(2020), 129–138. https://doi.org/10.17576/pengurusan-2020-59-12
Rozi, A., & Sunarsi, D. (2020). The Influence of Motivation and Work Experience on Employee Performance at PT. Yamaha Saka Motor in South Tangerang. Jurnal Office, 5(2), 65. https://doi.org/10.26858/jo.v5i2.13378
Saadouli, N., & Al-Khanbashi, M. Y. O. (2021). Evaluation of factors affecting employee performance: The case of government employees in Oman. Management Science Letters, 11, 1443–1450. https://doi.org/10.5267/j.msl.2021.1.004
Scholze, A., & Hecker, A. (2024). The job demands-resources model as a theoretical lens for the bright and dark side of digitization. Computers in Human Behavior, 155(February), 108177. https://doi.org/10.1016/j.chb.2024.108177
Sial, M. A., Paul, Z. I., Rafiq, Z., & Abid, G. (2023). Does mobile technology shape employee socialization and enable tacit knowledge sharing in public sector organizations. Journal of Open Innovation: Technology, Market, and Complexity, 9(3), 100089. https://doi.org/10.1016/j.joitmc.2023.100089
Sinambela, E. A., & Ernawati, E. (2021). Analysis of the Role of Experience, Ability and Motivation on Employee Performance. Journal of Social Science Studies (JOS3), 1(2), 69–74. https://doi.org/10.56348/jos3.v1i2.13
Sitopu, Y. B., Sitinjak, K. A., & Marpaung, F. K. (2021). The Influence of Motivation, Work Discipline, and Compensation on Employee Performance. Golden Ratio of Human Resource Management, 1(2), 72–83. https://doi.org/10.52970/grhrm.v1i2.79
Sudiarta, C. (2021). Factors Affecting Employee Performance of Education Office in Tabanan Regency. Journal of Humanities, Social Science, Public Administration and Management (HUSOCPUMENT), 1(2), 52–59. https://doi.org/10.51715/husocpument.v1i2.59
Sugma, S. H. (2022). The Effect Of Work Behavior And Work Environment On Employee Performance. At-Tadbir : Jurnal Ilmiah Manajemen, 6(2), 169. https://doi.org/10.31602/atd.v6i2.7150
Teoh, K. B., Cordova, M., Hor, S. N., Lim, C. H., Yeoh, L. K., Madhu, A., Warrier, U., Chan, J. J., Kee, D. M. H., Tan, F. E.-V., Chia, J. X., & Chuah, Y. J. (2021). The Factors of Employee Performance: A Study of SearchNEasy. Asia Pacific Journal of Management and Education, 4(1), 82–96. https://doi.org/10.32535/apjme.v4i1.1053
Adamopoulos, I., Syrou, N., Lamnisos, D., & Boustras, G. (2023). Cross-sectional nationwide study in occupational safety & health: Inspection of job risks context, burn out syndrome and job satisfaction of public health Inspectors in the period of the COVID-19 pandemic in Greece. Safety Science, 158(August 2022), 105960. https://doi.org/10.1016/j.ssci.2022.105960
Almaamari, Q., Aldoseri, F. I., & Almaamari, Q. A. (2016). Factors Influencing Employee Performance at the Banking Sector in Kingdom of Bahrain: Literature Review. View Project Aldoseri & Almaamari International Journal on Emerging Technologies, 11(7), 304–309. https://www.researchgate.net/publication/344242853
Andrawina, L. (2024). ^ ĐŝĞŶĐĞ ŝƌĞĐƚ The Effect of Individual Mental Health , Individual Learning , Information Technology Capability , and Servant Leadership on Individual Performance. Procedia Computer Science, 234, 710–717. https://doi.org/10.1016/j.procs.2024.03.057
Atatsi, E. A., Stoffers, J., & Kil, A. (2019). Factors affecting employee performance: a systematic literature review. Journal of Advances in Management Research, 16(3), 329–351. https://doi.org/10.1108/JAMR-06-2018-0052
Azzam, A., Indrawati, S., Saleh, C., & Murti Kariza, D. B. (2019). Analysis of the influence of 5S work implementation culture on employee performance. Journal of Physics: Conference Series, 1367(1). https://doi.org/10.1088/1742-6596/1367/1/012044
Badrianto, Y., & Ekhsan, M. (2019). Effect of Work Environment and Job Satisfaction on Employee Performance in Pt. Nesinak Industries. Management, and Accounting, 2(1), 85–91. http://e-journal.stie-kusumanegara.ac.id
Bernárdez, B., Panach, J. I., Parejo, J. A., Durán, A., Juristo, N., & Ruiz-Cortés, A. (2023). An empirical study to evaluate the impact of mindfulness on helpdesk employees. Science of Computer Programming, 230, 102977. https://doi.org/10.1016/j.scico.2023.102977
Candelario, C. M. C., Fullante, M. K. A., Pan, W. K. M., & Gregorio, E. R. (2024). Integrative Review of Workplace Health Promotion in the Business Process Outsourcing Industry: Focus on the Philippines. Public Health in Practice, 7(February), 100476. https://doi.org/10.1016/j.puhip.2024.100476
Diana, I. N., Supriyanto, A. S., Ekowati, V. M., & Ertanto, A. H. (2021). Factor Influencing Employee Performance: The Role of Organizational Culture. Journal of Asian Finance, Economics and Business, 8(2), 545–553. https://doi.org/10.13106/jafeb.2021.vol8.no2.0545
Esthi, R. B., Dan, & Savhira, I. (2020). The influence of training and discipline on employee performance in PT. Y-tech Autoparts Indonesia. Journal of Reseacrh in Business, Economics, and Education, 1(2), 101–108. https://www.neliti.com/id/publications/322985/the-influence-of-training-and-discipline-on-employee-performance-in-pt-y-tech-au
Febrina, D., S. (2020). The Influence of Integrity and Commitment Organizational on Employee Performance. International Journal of Research and Analytical Reviews (IJRAR), 7(1), 799–805. http://repository.unp.ac.id/26941/
Halena, Y., & Yovita, S. (2020). International Journal Administration , Business & Organization. International Journal Administration, Business & Organization, 1(3), 47–53.
Hee, O. C., Ang, D., Qin, H., Kowang, T. O., & Husin, M. (2019). Exploring the Impact of Communication on Employee Performance. International Journal of Recent Technology and Engineering, 8(3S2), 654–658. https://doi.org/10.35940/ijrte.c1213.1083s219
Irawati, L., Khaeruman, & Farradia, Y. (2021). Analysis Of The Work Motivation Factors On An Employee Performance. International Journal of Educational Research & Social Sciences, 2(4), 730–735. https://www.ijersc.org/index.php/go/article/view/104
Jeffrey, I., & Prasetya, A. B. (2019). the Employee Performance Assessment and Employee Training, on Employee Intension. Jurnal Aplikasi Manajemen, 17(1), 56–65. https://doi.org/10.21776/ub.jam.2019.017.01.07
Joseph, J., Firmin, S., Oseni, T., & Stranieri, A. (2023). Decoding Employee ambidexterity: Understanding drivers, constraints, and performance implications for thriving in the evolving work landscapes - A scoping review. Heliyon, 9(12), e22493. https://doi.org/10.1016/j.heliyon.2023.e22493
Kato, T., & Koizumi, M. (2024). Computers in Human Behavior Reports Tactics to mitigate the negative impact of introducing advanced technology on employees : Evidence from large listed companies in Japan. Computers in Human Behavior Reports, 14(February), 100423. https://doi.org/10.1016/j.chbr.2024.100423
Lee, M. C. C., Sim, B. Y. H., & Tuckey, M. R. (2024). Comparing effects of toxic leadership and team social support on job insecurity, role ambiguity, work engagement, and job performance: A multilevel mediational perspective. Asia Pacific Management Review, 29(1), 115–126. https://doi.org/10.1016/j.apmrv.2023.09.002
Makales, T., & Fark, M. (2019). Türk Turizm Araştırmaları Dergisi Journal of Turkish Tourism Research. 3(4), 1164–1177. https://doi.org/10.26677/TR1010.2019
Nayem, Z., & Uddin, M. A. (2024). Unbiased employee performance evaluation using machine learning. Journal of Open Innovation: Technology, Market, and Complexity, 10(1), 100243. https://doi.org/10.1016/j.joitmc.2024.100243
Noor, N., Rehman, S., Ahmed, Y., Sarmad, M., & Mehmood, R. (2023). Discriminatory practices and poor job performance: A study of person-related hostility among nursing staff. Heliyon, 9(3), e14351. https://doi.org/10.1016/j.heliyon.2023.e14351
Nurhabibah, F., Riadi, F., Adinata, U. W. S., & Adang, A. (2023). Effect of Compensation and Work Discipline on Employee Performance. Acman: Accounting and Management Journal, 3(2). https://doi.org/10.55208/aj.v3i2.70
Ochoa Pacheco, P., & Coello-Montecel, D. (2023). Does psychological empowerment mediate the relationship between digital competencies and job performance? Computers in Human Behavior, 140(July 2022), 107575. https://doi.org/10.1016/j.chb.2022.107575
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
Qi, L., Shu, M., Liu, Y., & Yang, L. (2024). Breaking the burnout cycle: Association of dispositional mindfulness with production line workers’ job burnout and the mediating role of social support and psychological empowerment. Heliyon, 10(7), e29118. https://doi.org/10.1016/j.heliyon.2024.e29118
Rahma, S. W., & Syamsir. (2020). the Influence of Integrity and Human Resource Management Towards Employee Performance. International Journal of Research and Analytics Reviews (IJRAR), 7(1), 781–785. www.ijrar.org
Rigtering, C., Niemand, T., Phan, V., & Gawke, J. (2024). Intrapreneurs, high performers, or hybrid stars? How individual entrepreneurial orientation affects employee performance. Journal of Business Research, 176(February), 114596. https://doi.org/10.1016/j.jbusres.2024.114596
Rosdi, I. S., Alias, M., & Ismail, N. (2020). What drives employee performance? Revisiting the human performance system model. Jurnal Pengurusan, 59(2020), 129–138. https://doi.org/10.17576/pengurusan-2020-59-12
Rozi, A., & Sunarsi, D. (2020). The Influence of Motivation and Work Experience on Employee Performance at PT. Yamaha Saka Motor in South Tangerang. Jurnal Office, 5(2), 65. https://doi.org/10.26858/jo.v5i2.13378
Saadouli, N., & Al-Khanbashi, M. Y. O. (2021). Evaluation of factors affecting employee performance: The case of government employees in Oman. Management Science Letters, 11, 1443–1450. https://doi.org/10.5267/j.msl.2021.1.004
Scholze, A., & Hecker, A. (2024). The job demands-resources model as a theoretical lens for the bright and dark side of digitization. Computers in Human Behavior, 155(February), 108177. https://doi.org/10.1016/j.chb.2024.108177
Sial, M. A., Paul, Z. I., Rafiq, Z., & Abid, G. (2023). Does mobile technology shape employee socialization and enable tacit knowledge sharing in public sector organizations. Journal of Open Innovation: Technology, Market, and Complexity, 9(3), 100089. https://doi.org/10.1016/j.joitmc.2023.100089
Sinambela, E. A., & Ernawati, E. (2021). Analysis of the Role of Experience, Ability and Motivation on Employee Performance. Journal of Social Science Studies (JOS3), 1(2), 69–74. https://doi.org/10.56348/jos3.v1i2.13
Sitopu, Y. B., Sitinjak, K. A., & Marpaung, F. K. (2021). The Influence of Motivation, Work Discipline, and Compensation on Employee Performance. Golden Ratio of Human Resource Management, 1(2), 72–83. https://doi.org/10.52970/grhrm.v1i2.79
Sudiarta, C. (2021). Factors Affecting Employee Performance of Education Office in Tabanan Regency. Journal of Humanities, Social Science, Public Administration and Management (HUSOCPUMENT), 1(2), 52–59. https://doi.org/10.51715/husocpument.v1i2.59
Sugma, S. H. (2022). The Effect Of Work Behavior And Work Environment On Employee Performance. At-Tadbir : Jurnal Ilmiah Manajemen, 6(2), 169. https://doi.org/10.31602/atd.v6i2.7150
Teoh, K. B., Cordova, M., Hor, S. N., Lim, C. H., Yeoh, L. K., Madhu, A., Warrier, U., Chan, J. J., Kee, D. M. H., Tan, F. E.-V., Chia, J. X., & Chuah, Y. J. (2021). The Factors of Employee Performance: A Study of SearchNEasy. Asia Pacific Journal of Management and Education, 4(1), 82–96. https://doi.org/10.32535/apjme.v4i1.1053
Published
2024-12-20
How to Cite
Sari, J., Rustandi, T., & Suadma, U. (2024). THE ROLE OF SELF-CONFIDENCE IN MEDIATING THE EFFECT OF WORK DISCIPLINE AND REWARD TO EMPLOYEE PERFORMANCE IN PRIVATE COMPANIES IN SERANG DISTRICT. LINGUA : Jurnal Bahasa, Sastra, Dan Pengajarannya, 21(1), 142-157. https://doi.org/10.30957/lingua.v21i1.972
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Articles